Client Background: Malaysia’s leading Software specialist company that develops and provides customize and high quality Software solution, web application development, online marketing, and maintenance services for multinational corporations, huge businesses, as well as small and medium enterprises.

Industry: Software solutions

Location: Butterworth, Penang.

Tenure: Permanent

Responsibilities  :

• Technical Sales Support: Collaborate with the sales team to understand customer requirements and provide pre-sales technical support. 
• Product Demonstrations: Conduct product demonstrations and presentations to prospective clients, highlighting the technical capabilities and benefits. 
• Solution Design: Work with clients to understand their technical needs and design customized solutions that meet their requirements.
• Proposal Development: Prepare detailed technical proposals, including cost estimates, timelines, and technical specifications.
• Customer Engagement: Build and maintain strong relationships with clients, acting as the primary technical point of contact. 
• Technical Training: Provide training and support to customers on the use of the company's products and solutions. 
• Market Research: Stay updated on industry trends, emerging technologies, and competitor products to provide insights and recommendations. 
• Collaboration: Work closely with the product development team to provide customer feedback and influence product improvements.
• Sales Targets: Achieve or exceed sales targets and objectives set by the company.