Client Background: Automation company

Tenure: Permanent

Location: Batu Kawan

Headcount: 5-8

Responsibilities

·         Supporting customers on technical challenges for vision inspection machine system setup, maintenance and troubleshooting at customer premises

·         Provide knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills

·         Work closely with the R&D Team on quality and design related improvement based on customer feedback

Key Qualifications

·         Background in Science and Engineering. Preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology or equivalent

·         Experience in customer service and support for vision inspection machines is an added advantage

·         Diploma holders with relevant working experience will be considered

·         Customer-oriented behaviour and mindset

·         Possess own transport and willing to travel when required

·         Flexible, responsive and able to work long and irregular hours if required