Key Responsibilities:

1. Business Development & Sales

• Identify and pursue new business opportunities within assigned regions or market segments.

• Generate leads through networking, referrals, and cold calling to expand client base.

• Conduct market research to identify customer needs, trends, and competitor activities.

• Prepare and deliver sales proposals, quotations, and tenders to potential clients.

• Negotiate pricing, terms, and contracts to secure profitable sales.

• Achieve or exceed monthly and quarterly sales targets.

2. Client Relationship Management

• Build and maintain long-term relationships with existing customers.

• Provide professional consultation and product recommendations to meet client needs.

• Handle customer inquiries, resolve issues promptly, and ensure high levels of satisfaction.

• Follow up on post-sales support, including order processing, delivery coordination, and after-sales service.

3. Technical & Product Knowledge

• Maintain a thorough understanding of product specifications, applications, and advantages.

• Collaborate with engineers and technical teams to offer customized solutions to clients.

• Conduct product demonstrations and presentations for customers when necessary.

4. Reporting & Coordination

• Prepare weekly and monthly sales reports for management review.

• Coordinate closely with internal departments (Logistics, Accounts, and Production) to ensure smooth sales operations.

• Maintain accurate and updated customer databases and sales records.

5. Marketing & Promotion

• Participate in trade shows, exhibitions, and marketing campaigns to promote company products.

• Support the marketing team in implementing promotional strategies and campaigns.

Qualifications & Requirements:

• Diploma or Bachelor’s Degree in Business, Marketing, Engineering, or related fields.

• Minimum 2–5 years of sales experience, preferably in industrial, automation, or technology sectors.

• Strong communication, negotiation, and presentation skills.

• Proficient in Microsoft Office and basic CRM tools.

• Fluent in English, Malay, and Mandarin (advantageous for client communication)