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Working hour : Monday until Friday (9am to 6pm).
Salary package : Basic salary + travel allowance or travel claims
Preferred : Chinese speaking candidate. Any gender
For this role, they mostly will be travelling between outlets. Taking care of 3 outlets in Johor.
Position: Area Manager
Reports To: Operation Manager
Location: Johor
Salary Range: RM 8,000 – RM 10,000
Preferred Industry Background:
Candidates with experience in fast fashion retail environments such as Uniqlo, Muji, H&M, or Valiram are highly preferred.
Key Responsibilities:
- Lead, coach, and develop a team of Store Managers to drive sales performance, maintain brand standards, and deliver strong in-store customer experiences.
- Ensure consistency in store operations, customer service, and visual merchandising in alignment with HOOGA’s brand identity.
- Work closely with cross-functional teams (Marketing, Visual Merchandising, Training, Warehouse, etc.) to execute retail strategies and campaigns effectively.
- Monitor and analyze store performance metrics, identify trends, and provide actionable, data-driven recommendations for improvement.
- Collaborate with HR on talent development, succession planning, and retention strategies to build a strong retail team.
- Oversee manpower planning, staffing structures, and scheduling to ensure optimal store operations and productivity.
- Conduct regular store visits, performance reviews, and coaching sessions to ensure accountability and continuous improvement.
- Identify potential operational risks and implement preventive measures to protect brand reputation and business performance.
- Foster a culture focused on customer experience excellence, teamwork, and continuous development across all stores.
Current Store Locations in Johor:
- HOOGA – Mid Valley Southkey
- HOOGA Yard – Johor Premium Outlet
- HOOGA – Paradigm Mall, Johor Bahru (Opening June 2026)
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