Position: T&E Administrator

Date posted: April 21, 2026

Pay: 4,000.00 (MYR) - 5,000.00 (MYR) per month

Job description:

Role Summary

This role supports the day-to-day administration of Travel & Expense (T&E) programs across EMEA and APAC. The T&E Administrator ensures expenses are processed accurately, policies are followed, vendors are supported, and employees receive timely help. Travel and Expense onboarding and general support for these regions.

This position works closely with Finance, HR, IT, Compliance, Tax, and external vendors and plays a key role in keeping T&E processes consistent, compliant, and efficient.

Key Responsibilities

Travel & Supplier Support

• Support regional and global travel suppliers and tools.
• Troubleshoot booking issues and escalate service problems when needed.
• Support preferred hotel programs and hotel directories.
• Track unused airline tickets and maintain traveler profiles.
• Maintain booking tool communications and regional point-of-sale updates.
• Set up new hires in travel systems and maintain user documentation.

Expense Processing & Audit

• Respond to expense questions and provide clear guidance.
• Support expense uploads, validations, and coordination with Finance.
• Maintain audit records and compliance documentation.

Corporate & Purchasing Cards

• Administer corporate and purchasing card programs:
• New cards
• Cancellations
• Credit limit changes
• Monitor delinquency reports and follow up with cardholders.
• Support card reconciliation and coordination with Finance and payment providers.
• Assist with new card program implementations and updates.

Reporting & Analysis

• Produce and distribute weekly, monthly, and quarterly T&E reports.
• Support ad-hoc reporting requests.
• Review data to identify trends, savings opportunities, and process improvements.
• Maintain audit and compliance reporting.

Customer Support & Projects

• Provide consistent support across travel, expense, audit, and payment tools.
• Respond to employee questions clearly and professionally.
• Create and distribute T&E communications and training materials.
• Partner with IT on system integrations (Concur, travel tools).
• Support global projects, integrations, and enhancements.

Required Skills

Concur Expense or Similar Tools

• Hands-on experience administering Concur Expense or similar platforms, including audits, workflows, reporting, and user support.

Microsoft Excel

• Strong Excel skills (formulas, pivot tables, data validation, reporting).

Corporate Payment Systems

• Experience with corporate and purchasing cards, including reconciliation and delinquency management.

Financial Processes

• Understanding reimbursements, invoice processing, reconciliations, and working with Finance/AP teams.

Travel & Expense Systems

• Experience with booking tools, expense systems, and audit platforms.

Policy & Compliance

• Strong understanding of T&E policies and compliance requirements.

Customer Service

• Clear, professional communication with employees across regions and time zones.

Process Improvement

• Detail-oriented and comfortable supporting automation and process improvements.

Experience & Attributes

• Experience supporting travel and expense programs in a regional or global environment.
• Strong attention to detail and ability to manage multiple priorities.
• Comfortable working across cultures and time zones.
• Organized, proactive, and service-focused.

Education & Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• Working knowledge of EMEA and APAC T&E requirements.
• Strong ability to partner with Finance, HR, IT, Compliance, and vendors.

Experience:

• EMEA and APAC T&E: 3 years (Preferred)