1) Job Responsibilities

Quality Management System (QMS):

• Establish, implement, and maintain an effective QMS in compliance with ISO 9001 and other relevant standards to support business growth.

• Coordinate and manage all audits, including internal, external, supplier, and customer site audits.

• Lead a team of internal auditors and provide ISO 9001:2015 training to company personnel.

• Prepare quality documentation and reports, analyzing trends such as process failures, corrective actions, and re-validations.

• Support the Management Representative in ensuring effective QMS implementation.

QA Operations & Leadership:

• Manage daily QA operations, including laboratory planning, inspections, testing, and calibration activities.

• Approve or reject incoming materials and finished goods based on inspection results.

• Supervise team performance and provide training to new and existing Quality Department staff.

• Ensure all administrative systems and procedures comply with company guidelines and policies.

Problem Solving & Continuous Improvement:

• Investigate customer complaints and non-conformances; guide the team in CAPA preparation and root cause analysis.

• Analyze quality issues from customers or production to implement containment and preventive measures.

• Drive continuous improvement initiatives and promote quality awareness throughout the organization.

Supplier & Material Quality:

• Monitor supplier performance, conduct process audits, and verify corrective actions.

• Evaluate new raw materials and support R&D in product validation.

2) Job Requirements

• Bachelor’s degree or diploma in a relevant discipline.

• Minimum of 3 years’ experience in manufacturing, specializing in ISO certification, Quality Assurance, or Quality Control.

• Strong knowledge and practical experience with ISO 9001; exposure to ISO 45001 is an advantage.