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Job Overview
We are seeking a highly detail-oriented and reliable Accounts Payment Officer to join our account team. This role is critical in ensuring the smooth processing of payment transactions and coordinating with internal and external stakeholders to resolve any payment-related issues. The ideal candidate is meticulous, patient, and a strong communicator with a solid understanding of payment procedures.
Key Responsibilities
Monitor daily balances across various payment channels and update internal records accordingly.
Verify customer application details and ensure all submitted information meets compliance.
Ensure consistency between clients’ deposit and withdrawal methods.
Select appropriate payment channels and execute payments in a timely and accurate manner.
Update transaction statuses and payment details in internal systems.
Collaborate with team members to allocate daily tasks and maintain workflow efficiency.
Communicate effectively with cross-functional teams (e.g., Compliance, Customer Service, Account Team) to resolve payment-related issues.
Liaise with external payment providers to maintain smooth operations and promptly address any issues or discrepancies.
Handle urgent or priority payment requests effectively while maintaining accuracy.
Manage time efficiently to meet tight deadlines and ensure smooth payment processing.
Requirements and Skills
- Strong attention to detail
– 100% accuracy is essential in this role.
Patience and diligence – Able to maintain quality while handling repetitive tasks.
Excellent communication and coordination skills – Able to work effectively with various internal and external parties.
Fluency in English – Written and spoken.
Basic proficiency in Microsoft Excel – Familiar with functions like filters.
Comfortable using computer systems – Able to quickly learn and navigate internal software.
Foundational understanding of payment flows – Such as withdrawal processes.
Strong time management skills – able to prioritize tasks and handle urgent requests without compromising on quality.
Preferred Qualifications (Optional but a Plus)
Previous experience in a similar payments, finance operations, or back-office role.
Familiarity with international payment methods (e.g., SWIFT, SEPA, e-wallets, crypto)
Knowledge of financial compliance and KYC/AML practices.
Experience working with fintech platforms or digital wallets. |
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