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Key Responsibilities
- Monitor daily balances across various payment channels and update internal records accordingly.
- Verify customer application details and ensure all submitted information meets compliance.
- Ensure consistency between clients’ deposit and withdrawal methods.
- Select appropriate payment channels and execute payments in a timely and accurate manner.
- Update transaction statuses and payment details in internal systems.
- Collaborate with team members to allocate daily tasks and maintain workflow efficiency.
- Communicate effectively with cross-functional teams (e.g., Compliance, Customer Service, Account Team) to resolve payment-related issues.
- Liaise with external payment providers to maintain smooth operations and promptly address any issues or discrepancies.
- Handle urgent or priority payment requests effectively while maintaining accuracy.
- Manage time efficiently to meet tight deadlines and ensure smooth payment processing.
Requirements and Skills
- Strong attention to detail – 100% accuracy is essential in this role.
- Patience and diligence
– Able to maintain quality while handling repetitive tasks.
- Excellent communication and coordination skills
– Able to work effectively with various internal and external parties.
- Fluency in English
– Written and spoken. | |