Client Background: MNC

Industry : Logistic

Location: Masai, Johor

Headcount: 1

Position Title : Senior Operation Executive

Tenure: Permanent

Remuneration: RM4,000 – RM6,000

Responsibilities

·       Lead and manage the Johor operations team, including warehouse, inspection, and support personnel.

·       Oversee and optimize daily operational activities, including commodity inspection, sampling, laboratory analysis, warehousing, and inventory control.

·       Plan, allocate, and supervise manpower resources in line with operational schedules and shipment requirements.

·       Liaise and negotiate with external service providers (e.g., transporters, forwarders, warehouse vendors) to ensure efficient execution of shipments and services.

·       Maintain close coordination with the Singapore head office on import/export operations, compliance, and reporting.

·       Ensure adherence to internal SOPs, quality management systems, health, safety, and regulatory compliance.

·       Prepare, update, and analyze operational reports, such as inventory records, inspection certifications, and incident documentation.

·       Support commercial activities by managing customer inquiries, facilitating quotations and tenders, assisting with contract negotiations, and monitoring service levels.

·       Proactively identify and implement process improvements to enhance cost control, operational efficiency, and service quality.

·       Actively participate in business development initiatives: identify and engage potential customers, market new services, and contribute to pricing and quotation strategies.

·       Represent the company at meetings with authorities, partners, and customers as required.

Requirement

·       Diploma or degree in Business Administration, Logistics, Supply Chain Management, or related field.

·       Minimum of 3 years’ experience in logistics, warehousing, or quality inspection, preferably within the commodity, agriculture, or food industries.

·       Demonstrated track record in leading and developing operational teams.

·       Strong interpersonal, communication, and negotiation skills, with the ability to resolve issues and build strong stakeholder relationships.

·       Good understanding of customs processes, HS codes, import/export regulations, and relevant government frameworks in Malaysia.

·       Must be a team player with a collaborative attitude and the ability to work effectively across functions and locations.

·       Self-driven and highly organized, able to work independently and under pressure in a dynamic environment.

·       Commercial awareness and the ability to recognize and act on business opportunities.

·       Proficiency with Microsoft Office Suite (Word, Excel, Power Point),  familiarity with WMS or ERP systems is a plus.