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Ensure the promotion of customer focus throughout the organization.
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Establish specific requirements for contingency actions, when relevant.
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Plan and execute the business plans.
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Keep abreast of feedback information on products and work, and effectively organize after-sales service to solve various related problems to satisfy customers.
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Control and gradually compress sales expenses, save expenses and reduce sales costs.
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Liaise with internal team members to manage resource to maintain high level of customer satisfaction.
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Monitor customer satisfaction level, report customer feedback, QA and QMS matters to Top Management and initiate improvement actions or escalation if necessary.
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Responsible for monthly and annual report summary and analysis.
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Perform other duties and responsibility as assigned by superior from time to time.
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Strong oral and written communication skills in Mandarin & English.
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Good Communication, Interpersonal Skills, Patient and Problem Solving Skills.
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Positive, Proactive, Motivated, Energetic, Enthusiastic, Agile, Strong leadership and interpersonal skills.
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Add advantage for those with precision manufacturing industry experience.
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Knowledge and understanding of business management, Machining and Fabrication Strategy.
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Experience of project management.
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Certificate or higher, in any manufacturing or equivalent.
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At least 5 years of working experience in manufacturing or equivalent.
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