Client Background: IT Solution Provider

Industry: IT

Location: Nearby LRT Ampang Park

Headcount: 1

Tenure: Permanent

Remuneration: basic + bonus

Responsibilities:-

·         Involves in the delivery of telecom software project.

·         Provide 2nd level support and required remote standby for operational support.

·         Support maintenance tasks, including troubleshooting customer complaints, system health check, system backup, voucher creation and etc.

·         Liaison with external parties and vendor to support and manage network for implementation and operational task.

·         Translate business requirement into detail network deliverable.

·         Work closely with Product and Regulatory for new requirements and support.

·         To support multiple clients at a time.

Requirements:-

·         Fresh graduates are encouraged to apply.

·         Must know computer

·         Required language: English & Mandarin

·         Resourceful, good analytical and problem-solving skills with positive customer service attitude.

·         Self-motivated, team work and able to work independently.

·         Minimum SPM qualifications

·         Night shift allowance provided

If you are interested in the position, kindly apply directly online by clicking on the “Apply” button. Thank you.