Responsibilities:

·       Transform technical documentation into easy-to-understand product documentation

·       Create large, sophisticated, photo- and graphics intensive manuals for technical hardware and software product

·       Ensure that manual content can be understood by our global customers as well as service technicians

·        Include automatically generated table of contents, indexes, tables of figures, cross references and captions.

·       Create simple graphics such as charts, flowcharts and block diagrams based on technical product documentation.

·       Collaborate with SME (Subject Matter Expert) in creating, reviewing and finalizing product documentation.

·       Edit and take digital photos and other graphics.

·       Follow document control procedures to release product documentation into production

·       Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork.

·       Demonstrate behaviour consistent with the Company’s Code of Ethics and Conduct.

Qualifications:

•        Bachelor's Degree highly desired.

•        1-3 years of hands-on experience writing technical manuals, including operator, installation, maintenance and software manuals for a manufacturing company.

•        Good verbal skills and ability to interview engineers, technicians, and other SMEs (Subject Matter Experts) whose native language may not be English.

•        Ability to work on multiple projects simultaneously.

•        Ability to diplomatically shepherd SMEs through the process of reviewing manuals in a timely manner 

•        Mastery of MS Word and the ability to use it as essentially a desktop publishing program.

•        Mastery of at least one graphics/photo software program, as well as PowerPoint.

•        Multilingual skills are a plus.

•        Excellent English writing skills is a must