Client background: World largest manufacturer/wholesaler for High Pressure Laminate (HPL) surface laminate

Location: Bandar Damansara Perdana, Petaling Jaya

Remuneration: Basic Salary + Sales Incentive

Working Day & Hour: Monday - Friday (9:00am to 6:00pm)

Responsibilities:

• Conduct outbound calls to potential customers and prospects to generate leads and schedule appointments for the sales team.
• Identify and qualify sales opportunities by gathering relevant information from potential customers.
• Update and maintain customer databases, ensuring accurate and up-to-date information.
• Assist in the preparation of sales presentations, proposals, and contracts.
• Provide administrative support to the sales team, including data entry, report generation, and document management.
• Collaborate with the marketing team to align tele-marketing efforts with marketing campaigns and strategies.
• Deliver exceptional customer service and build positive relationships with prospects and customers.
• Stay up-to-date with industry trends, product knowledge, and competitive landscape to effectively communicate key features and benefits to potential customers.

Requirements:

• Currently enrolled in a Bachelor's degree program in Business Administration, Marketing, or a related field.
• Strong verbal communication skills with a confident and persuasive phone presence.
• Excellent interpersonal skills and the ability to build rapport with customers.
• Detail-oriented with good organizational and multitasking abilities.
• Proficient in using MS Office applications (Word, Excel, PowerPoint).
• Self-motivated and able to work independently as well as part of a team.
• Prior experience in sales, tele-marketing, or customer service is a plus.
• Knowledge of CRM software is desirable.