Corporate Ticketing Officer
Posting Date : 13 Mar 2024 | Close Date :11 Jun 2024


Client Background:

It is the partner of choice for Corporate Travel Management and MICE Management in Malaysia. They provide corporate ticketing, Outbound incentive trips, Conferences, and meetings, as well as International inbound/outbound MICE services.

Industry: Event Management

Location: KL

Headcount : 1

Tenure: Permanent

Remuneration: Basic + Attractive Benefits

Responsibilities:

·       Work with other departments on ticketing requirements.

·       Reply Flight and Fare Enquiries emails.

·       Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets.

·       Dealing with various airlines.

·       Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR.

·       Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients.

·       Assist clients for visa application for necessary Country.

·       Issue invoices, monitoring invoicing and collections of outstanding debts for Cash Term customer.

·       To hold the rotate 24/7 mobile phone and laptop.

·       Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of our Company’s Image.

Requirements:

·       Min 3 years of working experience in related field.

·       Good understanding of Airline/Aviation/Travel industry.

·       Ability to use Sabre system

·       Excellent spoken and written communication skills (English)

·       A team player with strong work ethic

·       Positive thinking and results oriented

·       Ability to work under pressure and meet deadlines

·       Ability to multitask and prioritize responsibilities

·       Strong attention to details

If you are interested in the position, kindly apply directly online by clicking on the “Apply” button. Thank you.

 


Sub Specialization : Others;Any
Type of Employment : Permanent
Minimum Experience : 3 Years
Work Location : Kuala Lumpur