Position: Telesales Executive

Work Location: Bukit Jeluntong, Shah Alam

Permanent role

Job Responsibility

•         Grow target accounts and consistently build telesales accounts' pipelines.

•         Qualifying telesales database and updating CRM system.

•         Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules.

•         Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.

•         Support Business Area Manager in execution of telesales marketing campaigns, leads generation and pipeline management.

•         Responsible for actively driving and growing telesales pipelines.

•         Conduct effective negotiation to secure a win-win agreement with customers

·         Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment.

•         Prepare cost estimation with related customer documents.

•         Maintaining records of customer communication and telesales activity in our CRM system.

 Job requirement

•         Degree in Science preferable in Chemistry/Chemical Engineering or related field from a reputable University

•         Proven with at least 1-2 years' experience as telesales or other sales/customer service role

•         Instrumentation/Laboratory telesales and/or technical experience would be preferred

•         Able to network across all levels and work well in a fast paced environment