Client Background: Global BPO Company

Location: KL

Tenure: Permanent

Remuneration: RM8,500

Content Moderator Job Description:

Seeking a highly motivated and detail-oriented individual to join the team as a content moderator. As a content moderator, you will be responsible for reviewing user-generated content to ensure that it meets the company's standards for quality and appropriateness.

Responsibilities:

·       Review user-generated content, including text, images, and videos, to ensure that it meets our company's standards for quality and appropriateness.

·       Remove content that violates our policies, such as hate speech, harassment, and graphic violence.

·       Escalate complex or sensitive issues to senior moderators or other teams as needed.

·       Use our moderation tools and processes to efficiently and accurately review content at scale.

·       Provide feedback to other moderators and help develop best practices for content moderation.

·       Stay up-to-date on industry trends and changes to policy or regulation that may impact our moderation processes.

Requirements:

·       Strong attention to detail and ability to work independently.

·       Excellent communication and interpersonal skills.

·       Ability to make decisions quickly and effectively, especially under pressure.

·       Familiarity with internet culture and social media platforms.

·       Experience with content moderation or related fields preferred.

·       Working hour: 24/7 operation hours, rotational shift

·       Bachelor Degree holder or experienced in content moderator role.

·       Able to join by 8 May 2023

Feel free to ask if you are interested in this position.

shunta.takai@eps.my
말레이시아 EPS 컨설팅 | 타카이 슌타 (일본어 - 한국인 취업 컨설턴트