Korean Speaking Operation Support
Posting Date : 21 Sep 2022 | Close Date :20 Dec 2022


Company Background: Global Travel Industry


Role: Korean Speaking Operation Support


Salary: RM4,000-6,000 (depends on experience) + annual bonus


Job Role:

  • This role will provide the operation management, communication and support to ensure the traveler from each Asia countries has the proper operational controls. Delivery confirmation, control budget, make service in place and keep tours profitable. Apart from operation, also cross-function support might required. 


Job Description:

  • Travel tour operating from ho ahead till tour finish
  • Control cancellation deadline and take proper action to avoid any cancellation charges which should not happened.
  • Understand company working processes and follow the workflow for daily tasks
  • Using company system and follow the guideline to make all service order in place
  • Well budget control and Conduct negotiation and communication with relevant parties for over budget issue
  • Daily checking for incoming message and requirement. Follow up the request and amendment, and deliver result across multiple time zones.
  • Invoice issuance. Draft invoice & check final costing sheets. To input with precise estimated amount while issue invoice. Follow additional invoice/credit note to agent if any.
  • Check supplier’s invoice properly to ensure our payment is accurate and without delay.
  • To ensure productivity for tour handling and also control the ratio of mistake to cause financial impact.
  • Facilitate in the coordination of tasks and communication with each corporate parties (Network office, service venders)


Requirements:

  • Fresh graduates are welcomed (Experience in travel industry is preferred.)
  • Proficiency in English and Korean
  • Strong communication skill
  • Attention to detail, adapt changes and have passion for continuous process improvement
  • Positive can-do attitude and willingness to support on any request as needed
  • Ability to comprehend systematic logical flows 

If you are interested in Korean Speaking opportunities, kindly let me know.

shunta.takai@eps.my

Shunta Takai | EPS Consultatns Malaysia

 


Sub Specialization : Administration;Administration Support;Back-end Support;Others
Type of Employment : Permanent
Minimum Experience : Fresher
Work Location : Kuala Lumpur